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09,Jun reviewed by Robert Johnson
Fitness equipment is a product that requires high quality, high performance, and high durability, as it directly affects the health and safety of users. Therefore, when choosing their supply chain, fitness equipment customers consider the following factors:
1、Quality and reliability. Customers need to ensure that the supply chain can provide products that meet international standards and certifications, as well as ensure product quality control and testing. At the same time, the supply chain needs to ensure the delivery time and quantity of products, and resolve problems promptly and effectively.
2、Price and cost efficiency. Customers need to consider the price level and cost structure of the supply chain, and the matching degree with product quality and performance. The supply chain needs to provide competitive prices, and also consider the costs of transportation, storage, taxation, and product maintenance and renewal.
3、Supply chain reliability. Customers need to consider the stability and flexibility of the supply chain, and its ability to respond to market changes and customer needs. The supply chain needs to be able to adapt to different orders sizes and frequencies, as well as different regions and channels. At the same time, the supply chain needs to be able to respond to sudden events, such as natural disasters, political instability, trade wars, and ensure the safety and compliance of products.
4、Customer service and support. Customers need to consider the communication ability and service attitude of the supply chain, and its attention and satisfaction to customers. The supply chain needs to provide timely, accurate, and professional information and advice, and solve customer questions and problems. At the same time, the supply chain needs to provide effective after-sales service, such as product installation, training, maintenance, and replacement.
5、Sustainable development. Customers need to consider the social and environmental responsibility of the supply chain, and its vision and strategic plans for future development. The supply chain needs to comply with relevant laws and regulations and ethical standards, and respect human rights and labor rights. At the same time, the supply chain needs to take measures such as energy consumption reduction, resource recycling, and green packaging to reduce the negative impact on the environment, and support related public welfare activities and innovative projects.